PRIVACY POLICY

We prioritize the privacy of our business partners across all our platforms, including websites, mobile apps, and other services collectively referred to as “Sites”. Your use of these Sites signifies your consent to how we handle your information as described in this Privacy Statement. Please note that this statement applies specifically to information collected through our Sites and does not cover the practices of our corporate affiliates or third parties. Our Sites may incorporate data from corporate affiliates, third parties, and publicly available sources. For information about the privacy practices of any company you interact with, whether they are affiliated with Wes’s Service or not, please refer to their respective privacy policy.

Wes’s Service provides towing, recovery, emergency roadside assistance, equipment transportation, multi-car hauling, and private property relocation services. Our services are not intended for individuals under the age of sixteen (16).  If you fall under this category, we kindly request that you refrain from providing any personal information to us.

The Information We Collect:

We, along with our service providers, advertisers, sponsors, and partners, collect data from the Sites.

The Information You Provide:

We may collect information that you choose to share on the Site through various channels. This may include your name, address, phone number, location, email address, and any other information you provide.

Automated Information:

We may collect and aggregate data about your use of the Sites through automated methods. This information can include your IP address, browser type, operating system, access dates and times, page visited, emails opened, links clicked within those emails, location, ISP or mobile carrier, and the type of handheld or mobile device used.

Data Technologies:

We utilize various technologies to automatically collect information, including cookies, pixels, local shared objects, and web beacons, collectively known as “Data Technologies.” Cookies are small identifiers sent from a web server and stored on your device to recognize your browser or store information/settings. Local shared objects, or Flash cookies, may store preferences or display personalized content based on your browsing history. Web beacons, also called Internet tags or clear GIFs, connect web pages to web servers and their cookies. Additionally, anonymous advertising identifiers, similar to cookies, are increasingly used on mobile devices. When we refer to Data Technologies, we include all current and future technologies of a similar nature.

Biometric Information:

Some applications and Sites can be accessed using devices that have biometric authentication features, such as fingerprint, thumbprint, or face scan capabilities. However, we want to make it clear that we do not receive, collect, use, or store any of this biometric information from your device.

Camera Information:

Certain applications require access to your device’s camera, so you will need to enable camera settings for this. Please note that we may collect photos and other data when your camera is used in conjunction with our Sites or Services.

Location Information:

We may collect GPS and physical location data precise enough to identify a specific person or device (referred to as “Location Information”). However, we only collect Location Information with your explicit consent, such as when you agree to use or download an application or access a Site. This Location Information may be used and shared with company dispatchers and tow truck operators (if applicable) and/or third parties to provide you with location-specific content and services, including advertising, search results, and directions.

Publicly Posted Information:

Any information you choose to disclose to us and others through social media networks, forums, blogs, list serves, chat rooms, or similar platforms constitutes public information.  This information may be shared or utilized by us or others in compliance with applicable laws.

Combined Information and Information from Other Sources:

We may combine the information you provide with data collected from our affiliates, other sources, and through automated means. This combined data may include details about your Site usage, interactions with other websites, devices, and mobile applications, as well as information from our affiliates and other sources.

Applications, Widgets, and Social Media:

We may include social media applications or widgets on our Sites that allow users to interact with or share content. Examples include Facebook “Share” or “Like” buttons visible on the web page you are visiting. These integrations can enable social media networks to collect information about you, even if you do not actively use their application or widget, provided you are a member of those networks. For details on their data collection practices and your options, please refer to the privacy policy of the relevant social media network. Note that the privacy policy of the social media network governs the collection, use, and disclosure of any information shared with that network.

Advertising Networks:

Customized advertising, derived from predictive analysis of your browsing activities acrosswebsites, devices, and mobile apps, is often referred to as “online behavioral” or “interest- based” advertising.  We may collaborate with advertising networks, and companies specializing in delivering targeted ads to consumers and providing related statistics and metrics.  These networks may employ various Data Technologies to customize, audit, research, and report on advertising for us, our affiliates, and other advertisers.  This data collection occurs on both our Sites and third-party websites and mobile apps, enabling targeted advertising, improved marketing strategies, and effectiveness tracking.  Additionally, our advertising partners may utilize this information to understand and predict their  advertising audience’s preferences and characteristics, aligning with their respective privacy policies.

Information We Share:

Wes’s Service may incorporate social media applications or widgets on our Sites that allow you to interact with or share content. Examples include Facebook “Share” or “Like” buttons on the pages you visit. These integrations can enable social media networks to collect information about you, even if you do not actively use their widgets, as long as you are a member of those networks. For information about their data collection practices and your choices, please review the privacy policy of the relevant social media network. Please note that we do not sell or otherwise distribute the information we collect or receive about you. The privacy policy of the social media network governs the collection, use, and disclosure of any information shared with that network.

Your Choices:

You have several options regarding our communication with you:

1. You can choose not to provide personal information, though this may impact your ability to register, open an account, or access certain products or services on the Sites.

2. To stop receiving marketing emails, use the unsubscribe link included in those emails.

3. To avoid interest-based advertisements, opt out as described in the “Advertising Networks” section above.

4. You can manage certain Data Technologies by adjusting your browser settings to block cookies if desired.

5. If you do not want us to use Location Information, decline our initial request or adjust the location services settings on your mobile device. Note that opting out may affect the functionality of certain applications. For SMS communications, opt-in requires a link or screenshot of the opt-in. This typically includes a checkbox and standard disclaimers, such as: “You are agreeing to receive text messages from Wes’s Service for day-to-day business operations. Standard data and message rates may apply. Reply STOP to opt out. Reply HELP for questions or support. Message frequency may vary. For further assistance, please email: info@wessservice.com.

Data Transfers:

We may transfer the personal information we collect about you to countries other than the one where it was initially gathered. These countries may have different data protection laws than those in your original location.

Links:

The Sites may link to external websites and third-party widgets and applications, as discussed earlier.  When you exit the Sites, we recommend reviewing the privacy policy of any third-party website or application.  We are not liable for the content, usage, or privacy practices of any websites or applications outside of the Sites.

Data Security:

We implement practical administrative, technical, personnel, and physical security measures to protect your information from loss, theft, and unauthorized access. However, we cannot guarantee absolute security for the networks, servers, and databases we operate or manage.

Disputes:

By visiting the Sites, you agree that any privacy disputes are subject to this Privacy Statement and the respective Visitor Agreement or Terms of Use for each Site. This encompasses limitations of liability, arbitration, dispute resolution, and provisions concerning governing law, jurisdiction, or venue.

Updates to this Privacy Statement:

We may revise this Privacy Statement to provide clarity or inform you of changes in our practices. Significant changes will be communicated by posting on the Site or through email or account login. By continuing to use our Sites after the effective date of any changes, you agree to the updated Privacy Statement governing your use and privacy disputes.

How to Contact Us:

For any questions, updates, or comments about this Privacy Statement or your information, please contact us by email at info@wessservice.com.

California Privacy Rights:

California Privacy Notice supplements our Privacy Statement and applies specifically to California resisted (“consumers” or “you”).  We provide this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and other Relevant California privacy laws.  Terms defined in the CCPA have the same meanings in this notice.